Managing Alerts
Cooldowns, muting, enabling, and reading an alert's status.
Once you've created alerts, a few controls keep them useful and stop them from becoming noise.
Cooldown — avoiding repeat notifications
A cooldown is the minimum number of minutes between repeat notifications for the same alert. Without it, a reading that hovers right at your threshold could fire over and over.
- Set the cooldown when creating or editing an alert.
- After an alert fires, it won't fire again until the cooldown has passed — even if the condition stays met.
Example: a 30-minute cooldown on Temperature above 30 °C means at most one notification every half hour, no matter how many hot readings arrive in between.
Muting — a temporary pause
Muting silences an alert until a time you choose. It's perfect for planned work — servicing a device, a known outage — when you don't want alerts you already expect.
- A muted alert does not notify and does not trigger while muted.
- When the mute time passes, the alert resumes automatically. No need to remember to switch it back on.
Enabling and disabling
Toggle the switch next to any alert in the list to enable or disable it.
A disabled alert does nothing at all — it won't notify you or record events. Disable a rule when you want to keep it for later but stop it completely; mute it when you only want a temporary, self-expiring pause.
Reading an alert's status
In the alerts list, each rule shows its current state:
| State | Meaning |
|---|---|
| Active | Set up and watching. Hasn't fired yet. |
| Triggered | Has fired at least once. |
| In cooldown | Recently fired; waiting out the cooldown before it can fire again. |
| Muted | Temporarily silenced until the mute time passes. |
Checking that notifications were delivered
Every time an alert fires, rabbit | iot records a delivery attempt for each channel, marked success, failed, or throttled (skipped because a monthly limit was reached). This lets you confirm a notification truly went out — handy when someone says "I never got the alert".
Cooldown and muting are your best tools against alert fatigue. An alert that cries wolf gets ignored — tune the cooldown until each notification is worth reading.